Truckstop New Authority Program: Owner-Operator Coaching & Freight Tools

Owner-Operator Startup • New Authority & Loads

Truckstop New Authority Program

Truckstop combines a carrier load board with a New Authority Program aimed at new owner-operators. The company says a dedicated partner can help a new carrier understand operating costs, recognize fraud tactics, negotiate rates and work through broker onboarding—alongside access to selected loads, factoring and fuel tools.

What the program includes

  • A dedicated Truckstop partner to discuss operating costs, broker fraud, rate negotiation and broker onboarding.
  • A load-board view that highlights brokers open to working with newer authorities.
  • Truckstop says its factoring service can speed up payment for approved invoices, subject to approval and terms.
  • A Truckstop fuel-card offer and fuel savings tools; the program page says its fuel card can calculate IFTA, but confirm whether this replaces your state filing/reporting duties (it generally should not be assumed to).
  • Load-board tools and market information for finding and comparing available freight.

This is especially relevant once a driver has chosen an independent-authority path and needs to turn compliance into practical freight access. A load board is a marketplace, not a contract for steady work or a guarantee that a broker will accept a new carrier.

How a company driver can use it

  1. Ask about eligibility before applying. Have an intended equipment type, home state, business details and authority status ready.
  2. Request a written list of what is part of the program, the load-board subscription price, factoring costs and conditions, card terms and any separate services.
  3. Use the partner conversation to build a realistic weekly break-even budget and learn how to vet a broker before booking.
  4. Compare Truckstop with DAT and another freight source, and use the CompanyDriver cost-per-mile and break-even tools before accepting loads.

What it does not do

The program page describes freight and business guidance, not the purchase or financing of a truck, authority filings, insurance brokerage, or a decision about when to leave a company job. Confirm whether compliance referrals are available and price any additional setup separately.

Contact and departments

Company: Truckstop (Internet Truckstop Group, LLC)
Program: New Authority Program / Carrier Sales
Program phone: (888) 994-8257 (listed on the New Authority Program page)
General customer support: (800) 203-2540
Support email: Support@truckstop.com
Program contact: The company’s page offers a “Talk to an expert” request form; no named public program representative is listed.

Review the New Authority Program

The expert form asks for contact details and includes optional consent to marketing calls/texts. Review the terms before submitting; CompanyDriver.TV does not submit the form.

Official information checked

CompanyDriver.TV checked these official pages October 2026. Program terms, eligibility and services can change; verify directly with Truckstop.